Obviously.
Wendys has partnered with Google to test a chatbot for taking orders at its drive-throughs.
Wendy’s tests an AI chatbot that takes your drive-thru order - The Verge
“The new automated ordering experience is designed to enhance the customer and crew experience by taking the complexity out of the ordering process so employees can focus on serving up fast, fresh, quality food and building relationships with fans that keep them coming back,”
I like that part about building relationships.
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